Godaddy deleted my emails

Seems Godaddy implemented a new feature on their email hosting: “Auto-purge”.  As the name suggests it will automatically delete emails.  Now that’s fine for folder like Spam and Deleted Items but they put it on my Sent Items!  Goodbye 7 years of email history…

As a loyal *paying* customer for 7 years, who has recommended them many times, I’m pissed off.  After a few emails, they restored 30 days worth of stuff that I had already deleted (so I just had to delete them again) but not my Sent Items.  Still waiting to hear if they’re going to do anything…

Looked at migrating to Google Apps.  According to Godaddy though, I have to pay them MORE money to upgrade to an IMAP plan so that I can get my emails off them…

Comments (4)

  1. rachel s

    Same thing happened to me after they upgraded me to an IMAP account. I cant eleive it either. what sis you end up doing? I just wanted to get organized with folders on an imap acct…. Im trying to decide what to do next

  2. Varun

    GODADDY has deleted emails from 34 of our email accounts of my company and are saying they cannot help it and cannot restore them, i don’t understand this. This was one of the worst nightmarish experience for all of us. Despite of many complaints there has been only one sentence from the service reps :”I am sorry, i cannot help it…. there’s nothing we can do”.
    All my emails before 24th November 2014 have been lost, and they cannot help.
    I would recommend people to Purchase the Godaddy’s Email packages with caution cos you never know when your emails would get vanished from the server.

  3. suneel

    godaddy deleted all of my email accounts in a plan. They cannot restore or support to retrieve all of my data. I don’t think it will be good for business people. Loosing all business without proper intimation

  4. Martin Mboha

    All our emails for the last several years hosted by Godaddy are suddenly inaccessible (username or password allegedly incorrect). My Godaddy account says I don’t have any products on my domain when logged in to change password through control panel! Terribly disappointed with Godaddy.


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